Privacy Policy

Last Updated: May 20, 2025

At CloudyTree Tea, we care deeply about your privacy. We’re a small but growing tea brand, and while our operations are still simple, we’re fully committed to protecting your personal information with care and transparency.

This Privacy Policy explains what we collect, how we use it, and how we protect it.

🔍 1. What We Collect

When you interact with our website, we may collect:

Your name and email address (if you sign up for our newsletter or create an account)

Your shipping and billing address, phone number, and payment details (when you place an order)

Browsing behavior data via cookies (like which pages you visit, how long you stay, etc.)

We do not collect any unnecessary information, and we never sell your data.

💡 2. How We Use Your Information

We use your information to:

Fulfill and deliver your orders

Send order updates and customer service responses

Share occasional news, special offers, or updates (only if you’ve subscribed)

Understand how people use our site so we can improve it

👥 3. Who We Share It With

At this early stage, your data is only shared with:

Trusted service providers such as Shopify (our website platform), Stripe or PayPal (for payments), and our shipping partners

These partners help us operate the site and fulfill your orders smoothly

We don’t share your personal data with any advertisers or third-party marketers.

🔐 4. How We Protect Your Data

We use trusted tools and platforms with built-in security (like SSL encryption and secure payment gateways) to protect your data. Access to your personal information is limited to people who need it to fulfill your order.

⚙️ 5. Cookies

Our website uses basic cookies to give you a smoother experience (like remembering what you added to your cart). You can always adjust your browser settings to block cookies if you prefer.

✉️ 6. Your Choices

You can:

Unsubscribe from our emails at any time

Email us at info@cloudytreetea.com to update or delete your information

Request to know what data we’ve collected

We’re a small team, but we promise to handle your requests promptly and respectfully.

🔄 Policy Updates

As we grow, we may update this policy. We’ll always post the latest version here with the date clearly shown at the top.

By using our website, you agree to the terms of this Privacy Policy.

Have questions?
We’d love to hear from you: info@cloudytreetea.com